Customer Credit Card Policy
How We Secure Your Information
Securing your information is a company priority. We adhere to the Payment Card Industry Data Security Standards including security measures to protect the confidentiality of credit and debit card information.
We protect payment card information we collect. We comply with industry standards that require safeguards for handling and securing customer information. These include using secure networks; encryption or other protection of cardholder data; physical and technical access controls; monitors and tests of security systems; and information security policies.
Hard Copy and Electronic Storage Protections
Personally Identifiable Information (PII) that is maintained in our offices or locations is subject to physical, administrative, and technical controls. Hard copies of PII necessary to maintain are in locked locations or cabinets with similar restrictions for electronic storage. Access to PII is on a need to know basis. When PII is disposed of, the information is shredded, destroyed, erased, or otherwise made undecipherable.
We comply with The Fair Credit Billing Act, which protects customers from honest errors and outright fraud by merchants when customers make the purchase through a bank credit card. In addition, we adhere to the Payment Card Industry Security Standards Council’s Data Security Standard.
No Shows and Cancellations
We understand the occasional need to cancel an appointment. As a courtesy, we will call and confirm one business day prior to your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee. Please notify us of any cancellation at least 24 hours in advance for sculpting or thriveIV appointments. A $100 service fee will be charged to your credit card for cancellations after that time period for sculpting sessions and $50 for thriveIV sessions. If you fail to cancel or miss your consultation appointment, you will be charged $35. Same day cancellations will be charged the same rates and will be at the manager’s discretion. No refunds or exceptions.
As a client of CryoEffect, I agree to authorize CryoEffect to charge my credit card in the event the services are changed or canceled within the timeframe of the reservation date and cancellation policy.
Last update: October 2020.